Published on: Oct 17, 2016 | 08:34

Keeping your employees on task is critical, but keeping them motivated can be more challenging. Unfortunately, not everyone is naturally willing to go the extra mile in their everyday efforts. Field workers tend to lose morale easily as they don’t feel part of a team or a greater purpose.

Individual and team morale are essential elements of productivity. You can boost your team morale by:

Set clear goals–get everyone on the same page
Start by finding a common ground for everyone.This could be a challenge for a home health provider given that clinicians mostly work by themselves on the field.

Break goals into smaller objectives and communicate how they contribute to your long term goals. While setting goals for both your stay-in office team and field workers, encourage collaborative learning and build camaraderie across teams while aiming towards a common goal.

 

Promote positive communication
Don’t just tell employees what to do, make them feel they’re in charge. Good communication creates strong employee-admin bond– it keeps them in the loop, making them feel that their work matters. It’s also a creative way of gaining insights about your business policies and tactics.

 

Empower the workforce
Invest in continuous staff development. This will contribute to your workers personal development goals and make them more professionally competitive. Don’t forget to relay how trainings are vital for growth and how it contributes to business goals.

 

Give out incentives
The way you reward people impacts how they do business every day. Take the time to acknowledge accomplishments and milestones– employees like being proud of their work, giving them opportunity for personal growth.

Boost employee engagement through recognition and reward systems — even a timely dine-out can excite your team make them feel more enthusiastic to work.

 

Make them feel you care
Since you cannot see your field clinicians all the time and given that you have other critical things to attend to, keeping a constant watch on them is very essential. Check out how your field staff are doing from time-to-time. A simple question of “how are things are going?” can actually make your staff feel valued.

Take your team a level higher with Qavalo

Never miss-out on your clinicians’ work performance– Qavalo’s feedback and reporting mechanisms help you keep track of clinicians’ performance for long term process improvement. Our QA and process solutions take the burden off your clinicians so they can focus on patient care.

Experience us firsthand– get a FREE TRIAL with no strings attached, no payment details required up front.

Dial 916-282-9868 or email info@qavalo.com for more info.

The post How to Motivate Your Field Clinicians and Boost Team Morale first appeared on Qavalo.

Published on: Sept. 26, 2016 | 10:01

CMS introduced Star Ratings to help the public compare quality of service among providers, but it is a known fact among agencies that the results can make or break your business and even put reputations on the line.

While home health providers continue to deal with the challenges of an ever-evolving industry, opportunities to pull away from the pack lie in documentation and process improvement tools.
But how? Agencies are already overwhelmed with increasing regulatory measures from CMS, and pressure is mounting further with pre-claim regulations on the way.

Be proactive– 3 ways to manage your documentation and improve clinical process.

1. Concurrent care and data entry- Patient care and data recording should be done hand-in-hand; clinicians need continuous training on how to effectively complete discipline documentation during their patient visits. This will increase chances for a complete data set.

2. Systematic workflow- A clearly-defined and organized workflow keeps clinicians on track and ensures reporting accuracy. A checklist of tasks or a third party chart review will take your data one step further.

3. Problem recognition and fix- Effective reporting and feedback mechanisms are critical to an effective process improvement program by objectively identifying problem areas and, more importantly, problem clinicians.

The documentation is overwhelming, and patient care will inevitably be compromised if new solutions are not considered. Process innovations, ranging from IT solutions to process outsourcing, increase efficiency and the trickle down effect will boost your star ratings. While such options may initially seem risky or unfamiliar, the right partner is out there and can help bring your agency to the next level.

Outsource your documentation with Qavalo:

Our team of experts will eliminate the burden of documentation and let you focus again on patient care. Beyond QA, our useful reporting and analytics can elevate your documentation standards, clinician performance and ultimately improve Star Ratings.

Contact us today and experience the Qavalo standard of documentation for yourself with our FREE TRIAL– no strings attached, no payment details required up front.

Call 916-282-9868 or email info@qavalo.com for more info.

The post 3 Ways Process Improvement Will Help Boost Home Health Star Ratings! first appeared on Qavalo.

What has changed? Why should you give outsourcing another chance? Here’s why:

Outsourcing your Home Health Agency’s Key Functions– What’s in it for you?

Cost savings are only part of the package– let’s take a look at the other benefits of healthcare outsourcing:

1. Less stress, more profit:  By doing outsourcing, businesses can slash up to 60% off their costs, plus minimizing the burden of staff hiring, skills development and process improvement.

2. Quality work, guaranteed: Outsourcing promises quality work by investing in an expert workforce exercising extensive clinical judgement from years of experience in the clinical setting.

3. Focus on core process and services: Remove the burden of documentation and focus on your agency’s main patient care goals.

4. Client satisfaction means higher Star Ratings:  Deliver a better patient experience and bring up your star ratings.

5. Long term process improvement: We provide clients efficient feedback & reporting mechanisms so you can monitor your clinician’s progress as well as areas of development for long term process improvement.

Try Outsourcing with Qavalo

We’re a specialized QA outsourcing company, helping home health agencies elevate their documentation standards and bill those charts faster. Our team of experts can scale to your company’s evolving needs so you can focus on what matters most.

Give us a ring and let’s explore how Qavalo can help take your agency to the next level!

Find out how you can avail of our FREE TRIAL — no strings attached, no payment details required up front. Experience Qavalo quality–today!

Contact us at 916-282-9868 or email info@qavalo.com

The post The burden of EMR documentation—why you should give QA outsourcing a second look. first appeared on Qavalo.

We offer a new, affordable business solution that lets your home health organization
— no matter how big or small –lower costs and deliver responsive, quality care for your patients.

At Qavalo, our team of trained QA specialists can scale to your company’s evolving needs
so you can focus on what matters most.

Contact us for your free trial today!
Call +1 (916) 282-9868

• watch time efficient chart review and OASIS submission
• monetization_on up to 40% savings on payroll and operational costs
• star_half process improvement feedback mechanism to improve star ratings
• group_add full-time dedicated nursing professionals
• search have charts 3x triple-reviewed for ADR so your agency is SURVEY-READY
• timeline flexibility to scale up or down depending on seasonal census

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The post Streamline your Home Health Business first appeared on Qavalo.