Get to know Qavalo

Qavalo was established in 2016 by our Co-Founder and CEO, Laurice Chiongbian, a communications expert from California and a strong advocate of entrepreneurship in the Philippines. Laurice built Qavalo upon seeing the growing challenges in the home health landscape in the United States with the rapid globalization of healthcare through technology.

The company name grounded what Qavalo would be all about—quality clinical documentation solutions for the home health industry. It is derived from the colloquial Cebuano term ‘kabalo,’ which means ‘to know,’ and the first two letters also represent the acronym QA for quality assurance.

Qavalo invests in a skilled workforce with extensive clinical experience to anticipate the changing needs of our clients while simultaneously bringing quality opportunities to the talent pool of qualified healthcare professionals in the Philippines. It is a perfect synergy of supply and demand given the current situation in the US, where healthcare providers, specifically home health agencies, are challenged with delivering quality patient care in the face of a declining clinical labor force.

Over the years, Qavalo has become the largest tech-enabled home health business process outsourcing in Asia and one of the most trusted employers in the industry, having received multiple recognitions at Asia’s biggest business awards. With our innovative approaches, we have evolved from being a traditional outsourcing provider into a forward-thinking and data-driven business partner.

From our humble roots in a co-working space, we now occupy two sites within Cebu City, Philippines, with our team of more than 100 licensed healthcare professionals who function as a back office support team for home health agencies, so our clients can fulfill their promise of quality and consistent home health services.