The new Medicare Conditions of Participation (CoPs) took effect last January 13, 2018, and we expect it to be just the first of many changes geared towards improving quality of care and protecting the rights of beneficiaries. The new rules will greatly impact home health… Read More »Moving Forward with CoP Updates: A 5-Point Checklist
Offshore outsourcing is a major step for your home health agency, but is it really legal? The answer is yes. Outsourcing offshore is totally legal. In fact, US legislation has passed specific regulations and clear guidelines for healthcare providers and their outsourcing partners. More US… Read More »Outsourcing Your QA Process: What You Need to Know
Published Mar 31, 2017 | 08:37 The final part of our QAPI guide, “Systematic Analysis and Systematic Action” discusses how to effectively diagnose problems, implement formulated solutions and maintain sustainable improvements. Your agency should efficiently coordinate all QAPI elements, then draw out concrete protocols mainly… Read More »QAPI Realized: Systematic Analysis and Systematic Action (Part 5 of 5)
Published: Mar 8, 2017 | 17:25 Part 4 in our 5-part QAPI guide, “Performance Improvement Projects” (PIP) is a focused course of action used to address specific problem areas. This is the part where data is put into action. Let us walk you through some… Read More »QAPI Realized: Performance Improvement Projects (Part 4 of 5)
Published: Feb 10, 2016 | 10:16 This past January 2017, CMS finalized and published its final ruling on the Medicare and Medicaid Conditions of Participation (CoP) for Home Health Agencies. Slated to take effect on July 13 of this year, the new ruling includes… Read More »QAPI Realized: Feedback, Data Systems and Monitoring (Part 3 of 5)
Part 2 in our 5-part QAPI guide, “Governance and Leadership”, discusses the importance of a QAPI management team. This team of dedicated leaders shall oversee the QAPI program as planned in its design and scope. Clear work objectives should be set first, emphasizing patient safety… Read More »QAPI Realized: Governance and Leadership (Part 2 of 5)
Published on: Dec 21, 2016 | 10:02 Part 1 in our 5-part QAPI guide, Design and Scope tackles how “Quality Assurance – Performance Improvement” (QAPI) programs must be structured and implemented. The program will require full agency engagement from back office to patient care service,… Read More »QAPI Realized: Design & Scope (Part 1of 5)
Proper charting and documentation plays a big role not just in delivering quality patient care but also in high star ratings. Although overwhelming and sometimes confusing, learning to master efficient charting methods will not only make your work easier, but also more efficient and… Read More »Qavalo: A Quick Guide to Efficient Charting
Published on: Oct 31, 2016 | 14:43 Going beyond the typical patient-clinician relationship can greatly impact your patient’s overall care satisfaction and paves the way for favorable case outcomes, survey results and–ultimately–improved star ratings. Building patient rapport is a process that happens at every patient… Read More »7 Tips for Building Good Patient Rapport
Choosing the right clinical process outsourcing partner is crucial to the success of your outsourcing plan. The right choice can positively impact patient experience, employee morale, and your immediate business goals. Aside from cost, we’d like to suggest some additional criteria to help you… Read More »Key Things to Look For in an Outsourcing Provider
