Part 2 in our 5-part QAPI guide, “Governance and Leadership”, discusses the importance of a QAPI management team. This team of dedicated leaders shall oversee the QAPI program as planned in its design and scope. Clear work objectives should be set first, emphasizing patient safety… Read More »QAPI Realized: Governance and Leadership (Part 2 of 5)
Published on: Dec 21, 2016 | 10:02 Part 1 in our 5-part QAPI guide, Design and Scope tackles how “Quality Assurance – Performance Improvement” (QAPI) programs must be structured and implemented. The program will require full agency engagement from back office to patient care service,… Read More »QAPI Realized: Design & Scope (Part 1of 5)
Proper charting and documentation plays a big role not just in delivering quality patient care but also in high star ratings. Although overwhelming and sometimes confusing, learning to master efficient charting methods will not only make your work easier, but also more efficient and… Read More »Qavalo: A Quick Guide to Efficient Charting
Published on: Oct 31, 2016 | 14:43 Going beyond the typical patient-clinician relationship can greatly impact your patient’s overall care satisfaction and paves the way for favorable case outcomes, survey results and–ultimately–improved star ratings. Building patient rapport is a process that happens at every patient… Read More »7 Tips for Building Good Patient Rapport
Choosing the right clinical process outsourcing partner is crucial to the success of your outsourcing plan. The right choice can positively impact patient experience, employee morale, and your immediate business goals. Aside from cost, we’d like to suggest some additional criteria to help you… Read More »Key Things to Look For in an Outsourcing Provider
Published on: Oct 17, 2016 | 08:34 Keeping your employees on task is critical, but keeping them motivated can be more challenging. Unfortunately, not everyone is naturally willing to go the extra mile in their everyday efforts. Field workers tend to lose morale easily… Read More »How to Motivate Your Field Clinicians and Boost Team Morale
Published on: Oct. 11, 2016 | 11:58 On August 3, 2016, the Center for Medicare and Medicaid Services (CMS) initiated the Pre-Claim demonstration to minimize cases of fraud and inappropriate billing by requiring that agencies prove claims authenticity earlier in the care period. The rollout… Read More »5 Tips to Prepare Your Agency For Pre-Claim Rollout In Your State
Businesses typically choose to outsource certain processes to focus on core objectives; the move offers immediate financial and operational benefits, but that doesn’t mean it won’t make your staff uneasy… Once you have finally decided to outsource, how do you get buy-in from your staff?… Read More »Positioning your Workforce for Growth: 4 Ways to Prepare Your Team for Outsourcing
Published on: Sept. 26, 2016 | 10:01 CMS introduced Star Ratings to help the public compare quality of service among providers, but it is a known fact among agencies that the results can make or break your business and even put reputations on the line.… Read More »3 Ways Process Improvement Will Help Boost Home Health Star Ratings!
Healthcare outsourcing is proving to be a reliable solution for care providers as the demands of CMS documentation standards make it more and more challenging for agencies to deliver consistent and quality patient care. What has changed? Why should you give outsourcing another chance? Here’s… Read More »The burden of EMR documentation—why you should give QA outsourcing a second look.
